Refund policy

Return & Refund Policy

Davido Art Atelier – Returns & Refunds

At Davido Art Atelier, we take pride in creating high-quality handmade leather goods. Your satisfaction is important to us.

30-Day Return Policy

We accept return requests within 30 days of delivery.

To be eligible for a return, the item must be in its original condition, unused, and returned with all included accessories.

Please contact us before returning any item to receive return instructions.

Return Shipping Costs

If you change your mind, order the wrong phone model, or wish to exchange an item for personal reasons, you are responsible for the return shipping costs.

We recommend using a tracked shipping service. Customers are responsible for ensuring returned items reach us safely.

Handmade & Personalized Products

Due to the handmade nature of our products, slight variations in leather color, grain, and texture may occur.

Personalized or custom-made products may not be eligible for change-of-mind returns, except where required by applicable consumer protection laws.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us with your order number and photographs of the issue.

We will review the situation and provide an appropriate solution, such as a replacement, repair, or refund, in accordance with applicable law.

Where required by law, we will cover reasonable return shipping costs for defective or incorrectly supplied items.

Refunds

Once we receive and inspect your return, we will notify you of the refund decision.

Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.

Original shipping charges are generally non-refundable for change-of-mind returns, except where required by law.

Cancellations

Please contact us as soon as possible if you need to cancel or modify an order.

Orders that have already entered production or have been shipped may not be eligible for cancellation, subject to applicable consumer protection laws.